FAQs for People with BD

  • What if I am experiencing an emotional crisis?

    If you are in crisis, we urge you to call your healthcare provider or 911 immediately. Please be aware that this site is not monitored daily and any messages you send us will not be received immediately. If you are experiencing low mood or distress which is less severe, please see the Crisis tab for more resources and information online.

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  • How do you know this Quality of Life Tool works?

    This Quality of Life Tool has been developed hand-in-hand with hundreds of people with BD, through many years of research funded by the Canadian government. Our research data shows it's an effective quality of life tool.

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  • Why is it beneficial to measure quality of life?

    Measuring quality of life is different from just measuring the presence or absence of symptoms. When assessing different treatments or self-care, it's important to consider both your quality of life and your symptoms.

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  • Do I have to register to use the Quality of Life Tool?

    No, you can use the Quality of Life Tool without registering. However, registering will give you access to all the tool's features, like being able to view your quality of life scores over time.

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  • If I register, will my personal information be kept private?

    Yes! Maintaining your privacy is very important to us. The information you provide will be maintained in strictest confidence on a secure server located in Canada.

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  • How long does it take to complete the Quality of Life Tool?

    The Quality of Life Tool takes about five minutes to complete, although you can stop and return to it anytime within a one hour window.

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  • How often should I complete the Quality of Life Tool?

    We recommend completing the Quality of Life Tool about once a month.

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  • How do I read the graph in "My Results"?

    The results for each life area are shown together on the circular graph. The closer the lines are to the outside of the circle, the more satisfied you are in that life area.

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  • What do the numbers mean in "My Results"?

    Beside the circular graph, you can see your scores listed beside each life area (ranging from 4 to 16). Higher scores show greater satisfaction in that life area, while lower scores show less satisfaction.

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  • What do I do with my results?

    You can print out your results (with the print option at the top of the "My Results" page) to take to your next healthcare appointment. There is also a letter for your healthcare provider that you can print out which describes the tool. Use your results as a gateway to our Bipolar Wellness Center, where you can access resources for specific life areas that may need some attention, or for any of the 14 different life areas.

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  • What does it mean if I choose to register for the QoL Tool and select "include data in research" on the registration page?

    The implications of participating as a research participant in the research component of the QoL Tool are fully explained in the consent form, which you will encounter on the registration page. If you have additional questions related to the purpose of the research, or personal questions about possible research participation, please complete our Contact Us form and we'll get back to you as soon as possible.

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  • What do I do if I run into a technical problem?

    Please read our Technical Help page and if you are still experiencing difficulties, complete our Contact Us form, including details of the problem you've encountered, whether you are using a PC or a Mac and what browser you're using (e.g., Firefox, Chrome, Internet Explorer).  We'll get back to you as soon as possible.

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  • Have a question that hasn’t been answered above?

    Please complete our Contact Us form and we'll get back to you as soon as possible.

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FAQs for Healthcare Providers